Uptime & SLA
ARIA publishes SLA telemetry once the Wave-1 cohort baseline is established. Until then, the metrics below show Establishing rather than a fabricated value. SLA credits are governed by the Master Services Agreement.
Honest hedge: Wave-1 cohort baseline establishing — published once telemetry pipeline lands.
API uptime (30d)
Establishing
MCP uptime (30d)
Establishing
API p95 latency
Establishing
Grounding pass rate
Establishing
Monitored services
Every public ARIA surface is probed every 60s by an independent Statuspage worker. Component-level uptime is published below; live status is mirrored on aria-simplification.statuspage.io.
| Service | Domain | 30d uptime | p95 latency | Status |
|---|---|---|---|---|
| REST API | api.aria.simplification.io | Establishing | Establishing | Establishing |
| MCP Server | mcp.aria.simplification.io | Establishing | Establishing | Establishing |
| Analytics (Matomo) | matomo.simplification.io | Establishing | Establishing | Establishing |
| Vector DB (Qdrant) | qdrant.aria.simplification.io | Establishing | Establishing | Establishing |
SLA commitments
| Tier | Monthly uptime | Credit at breach |
|---|---|---|
| Free | Best-effort | None |
| Team | 99.5% | 10% of monthly fee |
| Business | 99.9% | 25% of monthly fee |
| Enterprise | 99.95% | Up to 50% of monthly fee |
Last incident
No customer-impacting incidents on record.