Uptime & SLA
Last reviewed: 2026-04-20 · v2.2.1-D
Numbers below are sourced from the ARIA telemetry pipeline at request time. SLA credits are governed by the Master Services Agreement.
API uptime (30d)
99.95%
p95 latency
410 ms
Grounding pass rate
98.7%
SLA commitments
| Tier | Monthly uptime | Credit at breach |
|---|---|---|
| Free | Best-effort | None |
| Team | 99.5% | 10% of monthly fee |
| Business | 99.9% | 25% of monthly fee |
| Enterprise | 99.95% | Up to 50% of monthly fee |
Last incident
No customer-impacting incidents on record.